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Grease separator and sewage upgrading product brochure
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Integrated Smart Pump Station product catalog
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Frequency conversion water supply equipment product brochure
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Product Maintenance Manual
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Technical Support
TECHNICAL SERVICE
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Serve customers with integrity

In order to create a famous brand, improve corporate visibility and establish corporate image, we adhere to the spirit of pursuing high quality and customer satisfaction, and solemnly promise to you based on the principle of "preferential prices, reliable product quality, and considerate service":

A. Product quality commitment

1, product manufacturing and testing all have quality records and testing data. For product performance testing, we sincerely invite users to inspect the entire process and performance of the product in person. The product will be packed and shipped after it is confirmed to be qualified.

B. Product price commitment

1, in order to ensure the high reliability and advanced nature of the products, the system’s materials are selected from domestic or international high-quality famous brand products.

2, under the same competitive conditions, our company will sincerely provide you with the most favorable price on the basis of not reducing the technical performance of the product or changing the product components.

C. Delivery time commitment

1, product delivery time: try to meet user requirements. If there are special requirements that need to be completed in advance, our company can specially organize production and installation, and strive to meet user needs. 2, when the product is delivered, our company provides the following documents to the user;

①Technical maintenance and repair manual

②General installation drawing

③Instructions and manufacturers of purchased parts

④ Provide a list of wearing parts and spare parts, and include a certain amount of spare parts

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Quality system
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taste
EPANEL Water Supply integrates all product designs into the trend of the times, making the cold metal water tanks full of the flavor of the times, truly realizing its promise of leading the industry trend and creating perfect value.
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Quality
EPANEL Water Supply truly implements production self-inspection, post-production re-inspection and strict testing on every product to ensure that every product leaving the factory is of high quality.
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Brand
Strictly control the quality, provide good after-sales service, strengthen corporate publicity, and truly realize the strategic thinking of letting the world understand EPANEL and letting EPANEL go global.
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After-sales service commitment

1, service tenet: fast, decisive, accurate, thoughtful and thorough.

2, service goal: service quality wins user satisfaction.

3, service efficiency: If the equipment fails during or outside the warranty period, after the supplier receives notification, maintenance personnel can arrive at the site and start repairs within 48 hours.

4, service principle: The product warranty period is 12 months. During the warranty period, the supplier will repair and replace parts damaged due to quality reasons free of charge. For parts damaged outside the warranty period, the accessories provided will only be charged at cost. For equipment damage caused by human factors on the part of the buyer, the parts repaired or provided by the supplier will be priced at cost.